My invoices
Once your order has been shipped, you can access your invoice directly from your GONG account.
It's easy to do-just follow the steps below:
Log in to your personal account
Go to the homepage of our website and log in to your account using your credentials.
If you encounter a problem during login, click on "Forgot Password".Access "My Orders"
Once logged in, go to the "My Account" section and click on "My Orders" to view your purchase history.Select the desired order
Locate the order for which you want to download the invoice, then click on "Details" to view the complete information.
View the order details
You will then see a full summary of your order, including the list of products, prices, quantities, and delivery information.Download the invoice
On this page, you will find a "Download Invoice" button. Click it to get your invoice in PDF format.
You can now download and save your invoice.
If you have any further questions or encounter any issues, please don’t hesitate to contact our customer support team via the contact form.