Why do carriers not accept deliveries to P.O. boxes?

When shopping online, it is crucial to provide a physical address. Shipping your order to a P.O. box is not an option. Here’s why this rule applies to most carriers, whether local or international:

Carriers like DHL or UPS, as well as customs authorities, refuse deliveries to P.O. boxes. Packages are handed over in exchange for the recipient’s signature, which can complicate the delivery process and lead to additional fees or even a return to the sender. Additionally, P.O. boxes are often located in areas that are inaccessible to delivery trucks, and larger packages require more storage space and specific logistical arrangements.

A physical address ensures that the package is delivered to the correct recipient and facilitates tracking in case of any issues. P.O. boxes make this tracking nearly impossible.

For international shipments, customs authorities require a physical address to verify the recipient’s identity and complete importation procedures. The lack of direct contact at a P.O. box can cause delays, blockages, or even the return of the package.

For a fast and smooth delivery:
- Double-check your delivery address. Don’t forget to include the street number, postal code, and any additional information that could help locate your address.
- Also, ensure that you are present at the time of delivery if needed.