Tracking links are generated at the time of dispatch and are updated within 24 to 48 hours. They are updated regularly.

As most carriers do not work at weekends and on public holidays, it is normal for the tracking link not to evolve during these periods. Tracking link will be updated on working days.

If you notice that your tracking link has not shown any updates for more than 3 business days, please contact us through our contact form.

Exception: when a parcel is in customs, the tracking link does not change until the customs formalities are completed. You can check this article for more informations : Parcel held in customs.