Order confirmation not received
Edited

If you have not received confirmation of your order :

  1. Check your mailbox: our emails may arrive in your spam folder.

  2. Check the status of your order: log in to gong-galaxy.com and check the status of your order.

  3. Check your bank account: ensure that the payment has been debited from your account.

Please contact our customer support team if you have any doubts.