Restraints on product shipping
Edited

Some countries cannot be exported to customs zones due to various legislations.

Here is the list:

  • Products considered dangerous
    This category may include Tikal, sunscreens, Solarez, glue, wax, zero flat, spray paint, or any other product containing chemicals restricted by customs.
    Areas affected by this restriction: Overseas departments and territories of France, South America, North America, Africa, Asia, Oceania.

  • Outsize parcels
    Parcels containing an uncut paddle and/or a rigid board are considered outsize.
    Affected areas: Overseas departments and territories of France, South America, North America, Africa, Asia, Oceania.
    Special case UK: rigid boards can be shipped within the limit of a package measuring less than 3.25m. This corresponds to a limit of 9'2" for SUP and longboards.

  • BODYGUARD t-shirts
    BODYGUARD t-shirts cannot be shipped to North America (United States and Canada) for insurance reasons.

If your order contains one or more items belonging to any of these categories, and the destination is outside the EU, then you will not be able to choose delivery to your address.

In this case, we invite you to contact a freight forwarder to arrange for the delivery of your order. In this case, please consult this article for instructions.

For more information, we remain at your disposal through our contact form.