Modify order contents
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Adding a product.

It's not possible to add an item to an already placed order. In this case, there are two options:


Cancelling a product.

You can cancel one or more products as long as your order hasn't been shipped yet. If this is the case, please contact us through the contact form so we can handle your request.

If your order has already been shipped, please refer to this article for instructions on how to return the product(s).

Modifying a product.

It's not possible to change or replace an item in your order. You can either:

  • Cancel the item and place a new order for the product you want.

  • Cancel the whole order and place a new order with all the correct items.

Please contact us through the contact form so we can handle your request.

If your order has already been shipped, please refer to this article for instructions on how to return the product(s).